Please enter the email address used to register with the old GOODSMILE ONLINE SHOP and click the "Send" button.

*Resetting the password to your old GOODSMILE ONLINE SHOP account will not change the password for your current Good Smile Online Store account.

[If You Do Not Receive an Email]
・Please ensure that you are able to receive emails from "shop@goodsmile.jp".
・The email may have been sent to your spam folder. Please check all of your inboxes.

If the issue is still not resolved, please contact our customer support team.